Customer Service Policy

At Find Wiper Blades & Water Repellent Auto Care Deals, customer service is an important part of our ecommerce platform. This Customer Service Policy explains how we support customers before and after purchase.

Website: Domain currently undisclosed
Customer Service Email: erwanpirie@gmx.com
Currency: USD

Our Service Commitment

We are committed to providing customers with clear communication, helpful support, and practical solutions. Whether you are shopping for wiper blades, glass care products, water repellent treatments, or everyday vehicle care items, our goal is to make your experience simple and reliable.

We aim to assist customers with product questions, order processing, delivery updates, return requests, refund status, and general website support.

Before You Place an Order

Customers are encouraged to review product details, pricing, shipping information, and return terms before placing an order. If you are unsure about a product, you may contact us before purchasing.

We want customers to make informed purchase decisions and feel confident about the items they order.

After You Place an Order

After an order is placed, we begin processing it as soon as possible. Orders are usually processed within 1–3 business days. Once shipped, estimated delivery is usually 6–12 business days.

If you need help with an order, please contact:

erwanpirie@gmx.com

Please include your order number and the email address used at checkout.

Shipping Support

Our customer service team can help with shipping questions, tracking updates, delivery delays, incorrect address concerns, and missing package inquiries.

While we cannot control every carrier delay, we will review available shipping information and provide assistance based on the order status.

Return Support

We offer a 60-day return policy for eligible products. If you want to return an item, please contact customer service before sending the product back.

Our team will review your request and provide return instructions when the return is eligible.

Refund Support

Approved refunds are usually processed within 5–10 business days after the returned item has been received and inspected. Refunds are issued in USD and generally returned to the original payment method.

If you have questions about refund status, please contact us with your order number.

Damaged or Incorrect Products

If your product arrives damaged, defective, or incorrect, please contact customer service as soon as possible. Include photos or videos showing the issue so we can review the case efficiently.

Depending on the situation, we may offer a refund, replacement, or another suitable solution.

Communication Standards

We ask customers to provide accurate information and communicate respectfully with our support team. In return, we aim to provide clear, professional, and helpful responses.

To help us resolve issues faster, please include relevant details in your first message, such as order number, product name, issue description, and photos if needed.

Customer Service Contact

For all customer service inquiries, please contact:

Customer Service Email: erwanpirie@gmx.com
Website: Domain currently undisclosed

Our customer service team will do its best to help you with your order and provide a smooth shopping experience.